Privacy Policy

MosquitNo BV respects your privacy and processes personal data only when necessary to respond to enquiries, provide our services, handle complaints and keep our website secure. MosquitNo BV, located at Weegschaalstraat 3, 5632 CW Eindhoven, The Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Contact details

MosquitNo BV
Weegschaalstraat 3
5632 CW Eindhoven
The Netherlands

Telephone: +31 475 333 462
E-mail: info@mosquitno.eu

Personal data that we process

MosquitNo may process personal data that you provide to us directly, for example when you contact us through our contact form, by e-mail or by telephone.
Depending on your enquiry, this may include:

• First and last name
• Country
• E-mail address
• Telephone number
• Information you provide in your message or correspondence
• Technical information necessary for the security and proper functioning of the website

We do not use the website to create user profiles or to track visitors for advertising or marketing purposes

Why we process personal data

We process personal data where necessary to:

• Respond to enquiries submitted through our website, by e-mail or by telephone
• Provide information about MosquitNo and our products
• Handle requests from customers, distributors and other business contacts
• Handle and document complaints
• Maintain the security and proper functioning of our website
• Comply with legal obligations where applicable

We do not use personal data submitted through the contact form for advertising purposes unless you have separately agreed to this.

How long we keep personal data

We do not keep personal data longer than necessary for the purpose for which it was collected.
Information submitted through the contact form is deleted after the enquiry has been handled when there is no longer a reason to retain it.
If your enquiry concerns a complaint, relevant information may be retained for a longer period where necessary to handle, document or follow up the complaint or to comply with legal obligations.

Sharing personal data with third parties

MosquitNo does not sell your personal data to third parties.
We may use service providers that process personal data on our behalf where this is necessary to operate our website, e-mail or other business services. Where required, appropriate agreements and safeguards are put in place to protect your personal data.
Personal data may also be shared where this is necessary to comply with a legal obligation.

Website security and Cloudflare Turnstile

Our contact form is protected by Cloudflare Turnstile to help distinguish legitimate visitors from automated traffic and to prevent spam and abuse.
For this purpose, Cloudflare may process technical information about your browser and device that is necessary to perform the security check. The contents of your contact form are not shared with Cloudflare through Turnstile for this purpose.
MosquitNo uses Turnstile solely for website and form security, and not for advertising, analytics or visitor profiling.

Cookies and similar technologies

MosquitNo aims to use as few cookies and similar technologies as possible.
We do not use advertising cookies, marketing cookies or tracking technologies to follow visitors across websites. We currently do not use Google Analytics, Meta Pixel or similar visitor-tracking services.
The website may use strictly necessary technical functionality to ensure that the website and its security features work correctly. Such functionality is not used by MosquitNo to create marketing profiles or serve personalised advertisements.
If we introduce analytics, advertising or other tracking technologies in the future, this privacy policy and, where required, our cookie consent mechanism will be updated accordingly.

Children

Our website is not intended to collect personal data from children. If you believe that a child has provided personal data to us without appropriate permission, please contact us at info@mosquitno.eu so that we can take appropriate action.

Your privacy rights

You have the right to request access to the personal data we hold about you and, where applicable, to have your data corrected or deleted. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, and request the transfer of your personal data.
You can submit a privacy request by contacting us at info@mosquitno.eu.
We may ask for additional information if this is necessary to verify your identity before responding to your request.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How we protect personal data

MosquitNo takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure and alteration. If you believe that your personal data is not adequately protected or suspect misuse of your data, please contact us at info@mosquitno.eu.